Privacy Policy
DTR Xpress Inc
Effective Date: September 12, 2026
DTR Xpress Inc (“DTR Xpress Inc,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, and communication services.
This Privacy Policy explains how we collect, use, and protect information, including information provided when you choose to receive SMS/text messages from DTR Xpress Inc.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
– Name
– Phone number
– Email address
– Mailing or business address
– Driver or employment information submitted through our forms
– Information submitted through quote, contact, driver application, or other website forms
– Information necessary to communicate with you regarding our services
We may also collect basic technical information when you use our website, such as IP address, browser type, device information, and website usage information.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
– Respond to inquiries and requests
– Communicate with customers, drivers, applicants, brokers, and business partners
– Provide and manage our transportation and logistics services
– Process driver applications and related forms
– Provide requested information and updates
– Send SMS/text messages when you have provided appropriate consent
– Improve and maintain our website and services
– Comply with applicable legal and regulatory requirements
3. SMS/TEXT MESSAGE PROGRAM
If you provide your mobile phone number and opt in to receive SMS/text messages from DTR Xpress Inc, you consent to receive text messages related to the purpose for which you provided your number.
These messages may include business communications, service updates, appointment or load-related notifications, driver-related communications, or other information related to your interaction with DTR Xpress Inc.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of SMS messages at any time by replying STOP to the message. After you send STOP, we may send one confirmation message and you will no longer receive SMS messages from that program unless you opt in again.
For help, reply HELP or contact us using the contact information provided on our website.
SMS consent is not a condition of purchasing goods or services
4. SHARING OF INFORMATION
DTR Xpress Inc does not sell or rent your personal information.
We may share information with service providers, vendors, communication providers, technology providers, business partners, or other parties when reasonably necessary to operate our business, provide requested services, process communications, or comply with legal obligations.
We do not share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.
5. DATA SECURITY
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, or alteration.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and enhance the user experience.
You may be able to control cookies through your browser settings.
7. THIRD-PARTY SERVICES
Our website may use third-party services for hosting, analytics, forms, communications, SMS messaging, or other business functions. These providers may process information on our behalf as necessary to provide their services.
Their handling of information may also be subject to their own privacy policies.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business and legal records, resolve disputes, and comply with applicable legal requirements.
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may contact us using the information below to make a privacy-related request.
10. CHILDREN'S PRIVACY
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. CONTACT US
DTR Xpress Inc
6227 York Road
South Bend, Indiana 46614
MC #1692597
Phone: 574 520 9557 , 574 666 2770
Email: DTRXPRESSINC@GMAIL.COM
For questions regarding this Privacy Policy or our SMS program, please contact DTR Xpress Inc through the contact information provided on our website.
By submitting your phone number through an SMS opt-in form, you acknowledge that you have read and understood this Privacy Policy and consent to the applicable SMS communications described above.